Bubbleit is a young and dynamic business
which has been proactively supporting and
managing IT for businesses across the UK; we
excel in customer service and offer a unique
support service agreement which is tailored to
suit your individual needs.
We offer a range of support solutions from
Ad-hoc support to full service level agreements
where we manage your entire IT infrastructure
through our in-house expert IT professionals.
Whether you are a single PC business or a large
multi-site organisation, we can provide a
solution to match your needs; our flexible
corporate contracts enable us to create a
tailored support agreement just for you.
On Site Support
Our Bubble Care package is aimed at business
users who wish to insure their IT and business
operations against all eventualities. We ensure
that all equipment that requires cover will be
supported both remotely and onsite when
required. There will be no additional charges
for labour when our engineers are on site.
As part of the Bubble Care package we offer
regular site visits, the frequency of which is
agreed in advance, to make sure that all
equipment receives a health check and is
operating satisfactorily. We update all software
and attend to any issues that may have arisen
since the last visit.
What does it cost?
The cost for this service is calculated on the
number of PCs or servers that we would be
supporting. For a quote please
contact us.
The design of our support
package enables us to offer a solution to suit
small and medium sized businesses with a range
of features such as the following.
Weekly backup and virus definition checks
for piece of mind.
Annual, Quarterly or Monthly payment options
to suit your financial needs.
No restriction on the amount of machines,
users or calls.
Multiple sites covered under one single
contract.
Tailored contracts made to suit your needs.
Telephone, Email & Remote Support
Due to the availability of high-speed internet
connections it is now possible to provide remote
assistance over the telephone and by using
software that enables our technicians to control
your PC from our offices.
There are no limitations on time allocated per
month. In the event that on site time is
required, Support clients are charged a reduced
rate. For many this approach proves a very cost
effective method of meeting their business IT
requirements. It offers the benefit of having IT
support in place but only paying for engineering
time when it is absolutely required.
Ad-hoc Visits
We also offer an Ad-hoc support service. Under
this arrangement you call us when you need us .
This allows you to manage the daily operation of
your business whilst having the flexibility of
experienced IT professionals just a call away.
With a rate which is one of the most competitive
in the region, you can be assured that you are
getting value for money without the need to
commit to a contract.
Hardware Supplies
An established partnership with some of the UK’s
leading distributors enables us to offer
hardware and software at very competitive
prices. We will also:
install equipment if required
be able to assist you source specific
equipment and products
