IT Support Packages

Here at BubbleIT we like to keep things simple and clear, that includes NOT bombarding you with complicated IT Support packages, options and conditions.

Outlined below are our support packages designed to scale with your business:

IT Support Packages

bubble-remoteOur Bubble Remote solution offers a flexible and cost effective approach to managing your IT infrastructure. Aimed at small to medium sized organisations our Bubble Remote solution allows you to focus on your business and leave the IT to us, simply give us a call and we will remotely connect and fix any issues you may be experiencing.

Our Bubble Remote plan is aimed at entry level organisations requiring just telephone, email and remote support and utilising our Bubble Tech engineers on a pay as you go (Bubble Response) basis as and when needed.

Bubble Remote

  • Unlimited telephone support (business hours)
  • Unlimited email support (business hours)
  • Unlimited remote support. (business hours)
  • Discounted hourly rates for engineer visits
  • Peace of mind knowing you can rely on us to resolve your IT issues
  • Free site survey

bubble-plusOur Bubble Plus package is designed for companies that require considerable IT managed support enabling them to concentrate on running their business with minimal disruption to their IT services but who do not have their own internal IT resource.

Bubble Plus offers you all the benefits of our Bubble Remote solution with the added bonus of knowing that a Bubble Tech engineer can be called upon to visit your premises and assist you with any IT complications that you may encounter.

Bubble Plus

  • Unlimited telephone support (business hours)
  • Unlimited email support (business hours)
  • Unlimited remote support (business hours)
  • Includes unlimited on-site support (business hours)
  • 24/7 monitoring. Reduce downtime by pro-actively monitoring networks and identifying potential issues before they become a problem
  • Free site survey

bubble-responseOur Bubble Response plan offers you a flexible support service tailored to suit your exact requirements. With the Bubble Response plan you have the option of utilising our professional services through either remote support or via a on-site Bubble Tech engineer.

A remote support session with one of our qualified engineers is usually sufficient to resolve most software complications. Our Bubble Tech engineer service is usually suited in situations where you have a hardware problem or where a remote support session would not be suitable.

Pick the solution which is right for your needs, or if you are unsure give us a call on 0115 922 4749 and we will be more than happy to assist.

Bubble Response

  • Flexible support to suit your needs
  • Let our Bubble Tech engineers resolve your problem while you go and have a coffee
  • Impressive response & fix times
  • Unlimited reach, as long as you have an internet connection we can assist

Bubble Tech Engineer

  • Quickly diagnose and repair hardware complications
  • No contract commitment, you simply pay-as-you-go
  • Dedicated on-site support

Need to book an engineer visit? or would like a FREE IT audit? Give us a call on 08456434040 or contact us.

Address

BubbleIT 69 Station Road,
Beeston,
Nottingham,
NG9 2AW
Phone: 0115 922 4749

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